[at a baggage services desk] Traveler: I waited over an hour, but my luggage never arrived at the baggage carousel. Baggage Agent: We'll get right on that. Can I see your baggage claim ticket, please? Traveler: What's that? Baggage Agent: It's the little ticket they gave you when you first checked in. It lets us know which bag is yours. [a moment later] Traveler: Ah, here it is. Baggage Agent: Oh dear. According to our system, your luggage has been misplaced. Traveler: But that's all my stuff! What am I going to do? I don't even have a change of clothes. Baggage Agent: Don't worry. We'll take care of you. First, please fill out this form telling us what was in your luggage and where to send it when we locate it. Traveler: How long will that take? Baggage Agent: You should have your bags within five days. Traveler: And what if you can't find them? Baggage Agent: Then the airline will reimburse you for the value of your lost belongings.
〔在行李服務處〕 旅客：我等了一個多小時，但我的行李並未出現在行李轉盤上。 行李處人員：我們馬上處理。我可以看您的行李提領券嗎？謝謝。 旅客：那是什麼？ 行李處人員：那是您一開始報到時，他們給您的一小張票券。讓我們知道，哪件行李是您的。 〔過了一陣子〕 旅客：啊，在這裡。 行李處人員：天啊，根據我們的系統顯示，您的行李送錯地方了。 旅客：但是，我所有的東西都在裡面！我現在該怎麼辦？我連換洗衣物都沒有。 行李處人員：別擔心，我們會幫你。首先，請填寫這份表格。它會告訴我們，您的行李裡有什麼，還有，等我們找到時要送去哪裡。 旅客：要多久？ 行李處人員：您應該會在五天內收到您的行李。 旅客：萬一，你們找不到呢？ 行李處人員：那麼，航空公司會賠償您損失的財物。 | 
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